Harley Grove are now a Draycir Engaged Partner

Harley Grove are very pleased to announce that they have successfully been awarded  Engaged Partner status from Draycir. Never heard of Draycir ? Draycir is a software development company. They create software that provides practical solutions to real business problems – helping businesses to reduce their environmental impact, cut costs and bad debt, and improve cash flow. Their multi award-winning software is used by small and medium-sized firms, as well as public sector organisations... 

Knowing your Customer & Payment Terms

This summer Harley Grove (as a Draycir Reseller) is highlighting ways to tackle cash flow and credit management and key issues faced by all UK businesses. We are supporting and promoting a series of guides (10 in all) , developed by the Institute of Credit Management (ICM) for the Department for Business, Innovation and Skills. This week we are concentrating on Guides 2 & 4: Invoicing & Treating Suppliers fairly. Download Guide 3 here: Invoicing Download Guide 4 here: Treating suppliers... 

Make 2011 the Year YOU Control Your Cash Flow

      Running a business is stressful enough without having to then keep chasing debts and money from those who are simply not paying up. But 2011 could be the year that you control your cash flow, not others. Harley Grove offers a credit management service which is designed to work with you to keep you in control of your finances. There are two parts to the credit management service that Harley Grove offers, their Credit Control Service and their Debt Recovery... 

Make sure your customers receive your invoices

Businesses have it bad enough already in these difficult times, without the prospect of not getting paid because there has been a delay in their invoices getting to their customers. Often these delays are through no fault of the business itself. Postal strikes, bad weather etc…. inadvertently contribute to your customers not paying you. We all know that there are many other reasons, but if you are unable to get your invoices to your customers in the first place, then they could potentially... 

Who are you really working with? Credit check them to find out!

In the tricky financial climate we are still facing it is so tempting just to say yes to any work that comes our way. Many organisations find themselves completing work they would have otherwise turned away; one off jobs, lowly paid jobs or searching for work in sectors that they before, hadn’t considered. But have you really considered who you are starting work with? ‘It pays the bills’ I imagine is the response you often give to your colleagues who are wondering why they are... 

The 3 most important things to keep your business afloat

People will tell you that marketing is the most important skill or tool you should have; others will say customer service; and yet others will say pitch perfect salespeople, but in my view, they're wrong.   Of course these things are important; without marketing, customer service and sales you wouldn't have much of a business.   But let me tell you what are THE most important areas of your business to focus upon in order to prosper and grow Credit Control Debt Recovery Credit... 

How Credit Control Software Could Save Your Business

Imagine 2 scenarios:   Scenario 1:   You have a client with whom you get on really well. You speak a couple of times a week on the phone, he orders new work regularly, and every so often you receive cheques from him.   You provide your goods or services as soon as he orders, and invoice him when you get around to it. You're not sure whether or not he always pays on time, or what the state of his account is, but he phones every few days, so it can't be that bad, eh?   And... 

The perfect customer – or is she?

She walks into your office for a meeting, immaculately dressed in an Armani suit. The Gucci bag she's carrying screams good taste. You're sure those shoes are Prada. And she's wearing enough Swarovski jewellery to blind an army.   As she rests her immaculately manicured nails on your desk, you catch a smell of Chanel Number 5, and wonder how much the cut and colour of her hair cost; it obviously wasn't done at the local Supercuts salon that's for sure!   Everything... 

5 Reasons To Stay On Top Of Credit Control

There's an often used saying that goes: “A sale is not a sale until it's paid for” Yet that's something that lots of small businesses often forget – the sale isn't really a sale until the money is in the bank. It's very easy to look at your list of sales and think you've done well, but if your credit control isn't up to scratch, then it's all just figures on a piece of paper. Here are X reasons why you should keep on top of your credit control. Suppliers If...