Credit Controllers – Make your job easier with Credit Hound

A Day in the Life of a "Normal" Credit Controller A Day in the Life of a Credit Controller who is using Credit Hound Click on the logo below for more information, request a demo by clicking on the FREE Web Demo icon or alternatively, make contact with us by 'phone, email or ask for a call back.  Read More →

Credit Control Essentials

Know your customer – Is your customer a Dr Jekyll or a Mr Hyde ? Obtain a Credit Risk Assessment before you start trading together Keep monitoring the customer to be alerted to "danger" signs Decide how much credit to give to your customers Formalize procedure for setting customer credit limits Money up-front, part payment or, rarely, reduced credit for first purchase Weekly, monthly or even daily limits to restrict initial credit Periodically review the credit limit Only... 

Knowing your Customer & Payment Terms

This summer Harley Grove (as a Draycir Reseller) is highlighting ways to tackle cash flow and credit management and key issues faced by all UK businesses. We are supporting and promoting a series of guides (10 in all) , developed by the Institute of Credit Management (ICM) for the Department for Business, Innovation and Skills. This week we are concentrating on Guides 2 & 4: Invoicing & Treating Suppliers fairly. Download Guide 3 here: Invoicing Download Guide 4 here: Treating suppliers... 

Make 2011 the Year YOU Control Your Cash Flow

      Running a business is stressful enough without having to then keep chasing debts and money from those who are simply not paying up. But 2011 could be the year that you control your cash flow, not others. Harley Grove offers a credit management service which is designed to work with you to keep you in control of your finances. There are two parts to the credit management service that Harley Grove offers, their Credit Control Service and their Debt Recovery... 

Make sure your customers receive your invoices

Businesses have it bad enough already in these difficult times, without the prospect of not getting paid because there has been a delay in their invoices getting to their customers. Often these delays are through no fault of the business itself. Postal strikes, bad weather etc…. inadvertently contribute to your customers not paying you. We all know that there are many other reasons, but if you are unable to get your invoices to your customers in the first place, then they could potentially... 

How Credit Control Software Could Save Your Business

Imagine 2 scenarios:   Scenario 1:   You have a client with whom you get on really well. You speak a couple of times a week on the phone, he orders new work regularly, and every so often you receive cheques from him.   You provide your goods or services as soon as he orders, and invoice him when you get around to it. You're not sure whether or not he always pays on time, or what the state of his account is, but he phones every few days, so it can't be that bad, eh?   And... 

5 Reasons To Stay On Top Of Credit Control

There's an often used saying that goes: “A sale is not a sale until it's paid for” Yet that's something that lots of small businesses often forget – the sale isn't really a sale until the money is in the bank. It's very easy to look at your list of sales and think you've done well, but if your credit control isn't up to scratch, then it's all just figures on a piece of paper. Here are X reasons why you should keep on top of your credit control. Suppliers If...