The 3 most important things to keep your business afloat

People will tell you that marketing is the most important skill or tool you should have; others will say customer service; and yet others will say pitch perfect salespeople, but in my view, they're wrong.   Of course these things are important; without marketing, customer service and sales you wouldn't have much of a business.   But let me tell you what are THE most important areas of your business to focus upon in order to prosper and grow Credit Control Debt Recovery Credit... 

What type of printing personality are YOU?

The Office printer – there it sits in all it's glory for the use of each and every member of staff. But which one of these printing personalities are you?   Master Printer The Master printer has piles of important looking documents, sometimes printed in triplicate, spread around his or her desk. They know that the more piles of paper they shuffle in a day, the more work they look like they're doing and the more important they seem. A true Master of Printing colour codes his paper... 

How Credit Control Software Could Save Your Business

Imagine 2 scenarios:   Scenario 1:   You have a client with whom you get on really well. You speak a couple of times a week on the phone, he orders new work regularly, and every so often you receive cheques from him.   You provide your goods or services as soon as he orders, and invoice him when you get around to it. You're not sure whether or not he always pays on time, or what the state of his account is, but he phones every few days, so it can't be that bad, eh?   And... 

The perfect customer – or is she?

She walks into your office for a meeting, immaculately dressed in an Armani suit. The Gucci bag she's carrying screams good taste. You're sure those shoes are Prada. And she's wearing enough Swarovski jewellery to blind an army.   As she rests her immaculately manicured nails on your desk, you catch a smell of Chanel Number 5, and wonder how much the cut and colour of her hair cost; it obviously wasn't done at the local Supercuts salon that's for sure!   Everything... 

5 Reasons To Stay On Top Of Credit Control

There's an often used saying that goes: “A sale is not a sale until it's paid for” Yet that's something that lots of small businesses often forget – the sale isn't really a sale until the money is in the bank. It's very easy to look at your list of sales and think you've done well, but if your credit control isn't up to scratch, then it's all just figures on a piece of paper. Here are X reasons why you should keep on top of your credit control. Suppliers If... 

Are YOU prepared for future postal strikes ?

Are you getting totally fed up with the uncertainty of when the next postal strike will be happening ? It's only a matter of time, surely ? Worried that your important documents won't reach your customers, suppliers and other business contacts ? Not getting paid because your invoices to your customers have been lost in the post or caught in the backlog ? Well, don't fear, Spindle Professional software  is here to Save the Day !!! Spindle Professional enables all of... 

20% Discount off of Sage software etc…

Harley Grove are able to offer various Sage software at a 20% discount off of Sage's published RRP to customers for the months of July and August 2010 * The software that we are able to supply with this discount is as follows: Sage 50 Accounts 2010 (all variations) ACT! by Sage 2010 (all variations) Sage Job Costing Sage Forecasting Sage Manufacturing Sage Payroll (all variations) Sage 50 HR Sage P11d Harley Grove are also able to provide FREE assistance in choosing... 

Sage 50 Accounts 2010 – Now Available !!!

Sage UK have now released their brand new version of Sage 50 Accounts 2010 . See below for some of the major changes to this already extremely popular accounts software and contact us NOW at rob@harleygrove.co.uk to request a FREE online demonstration.   Sage Pay ‘pay now’ option   To help you get payments quicker, there’s a new ‘pay now’ button that you can add to PDF documents if you are a Sage Pay user. For example, if you send invoices by email you can now embed a ‘pay... 

ACT! by Sage 2010 – Now Available !!!

Sage UK have now released their brand new version of ACT! by Sage 2010 in early September and it’s a “cracker”.  See below for some of the major changes to this already extremely popular CRM software and contact us at rob@harleygrove.co.uk to request a FREE online demonstration. Enjoy the newly designed look of ACT! with proven easier to learn and use navigation, instant access to search, related tasks, big “easy” buttons, and the new Welcome page. You’ve got to see the... 

Tips for Twitter Novices BY a Twitter Novice (Part 2)

Harley Grove really haven’t been using Twitter for very long and we are always learning of new ways in which to make the most of it. This is the second Tips for Twitter Novices BY a Twitter Novice; probably best to read the first one first (if you see what I mean). Please note that there are far more Twitter-knowledgeable people out there so this is really our view as a novice to Twitter and hopefully this blog will help similar novices. Since the last Tips for …. blog, we have...